The IT Business Analyst - Corporate Systems analyzes business and information requirements to design optimal systems solutions.
He/she backs business stakeholders in adopting, maintaining, and enhancing applications that support business processes whilst ensuring an optimal consistency with the overall architecture of the organization's information systems.
Scope will cover applications within all Corporate functions, with a specific focus on Finance, HR, Procurement & Logistics, Legal, and Workplace Collaboration.
Responsibilities
Act as an IT Subject Matter Expert (SME) related to Accounting, Finance, Invoicing, Procurement, HR, legal.
Develop, build, nurture relationships with relevant Corporate teams.
Establish formal communication channels through which Business Stakeholders can engage IT and IT can engage Business Stakeholders.
Partner with Business Stakeholders to identify, define, and prioritize opportunities with IT requirements.
Manage requests and projects identified through right workflows and/or governance bodies.
Identify and introduce process and technology opportunities.
Develop and maintain documentation related to IT and business processes, inclusive of As-Is processes, To-Be processes, and business requirements in support of process improvement.
Develop and execute testing plans, protocols, and verification for IT and Business processes.
Serves as a point of escalation for Business Stakeholders and IT Operations team to address technology and IT related issues with vendors.
Engage in multiple projects by working closely with Business Stakeholders and IT Operations team.
Qualifications
Previous experience in a similar role.
Previous experience in implementing ERP and HRMS systems.
A proven expertise with Microsoft Dynamics NAV solution.
A working knowledge of Office Automation & Collaboration tools (ie. O365).
Ability to align business & system processes with no / low customizations.
A working knowledge of data models analysis and of structured query languages.
Experience working with accounting and financial processes.
Experience working with HR & Payroll processes.
Hands-on problem solver approach.
Strong customer service orientation.
Foundational understanding of IT workflow cycle
Profile
University degree in Finance/Business Administration or in Software Engineering/Computer Science.
At least 3 years of experience with MS Dynamics NAV suite implementation and support.
Proficient in SQL, PL/SQL
Knowledge and familiarity in underlying ERP applications database architecture.
Knowledge of project and software development life cycle methodologies.