At first I would like to thank EHSAN and INTERISTAGALLESE for their very constructive writings.
You are right with many things you mention, but let me put the followings remarks:
EHSAN, of course one might not confuse incompetence with arrogance. That is the reason why I wrote that I would never have become angry if someone gave me a short phone call or just an e-mail with three short words in which he had said that it is not possible to get any information from them or that they do not speak English at all or any other reason. That would have been absolutely okay for me – as well a bad result for me seeking information, but I would have known that it is not arrogance. I would have no problem liking a club that is e. g. not so well structured than the clubs here in Germany.
But as things are, it is obvious that Inter either feel disturbed or are not interested anyway when a supporter posts a request that is important for him. And I definitely will never like such a club any longer.
By the way: I do not know if you have also read my remark that in the 90’s (I tried that 1993 and 1995) it was no problem for me getting friendly information from inter’s head office. So something must have changed. Even concerning the press – as I wrote, a German journalist who works for a great sports newspaper here, told me this week that Inter does not respond to 98 percent of his desires for information and interviews. So this ignorance is also the reason why we read more about AC Milan and other clubs in foreign newspapers outside Italy – the next bad thing for the fans.
And I can tell Inter the old phrase: Arrogance comes before falling down. Thank you again and I think it would be also interesting for you what I write to INTERISTAGALLESE:
INTERISTAGALLESE, I become enthusiastic when I read your review of contacting the several clubs for your nephew. Mentioning the English clubs was only an example I wanted to give, but I see that I was right not only with this one example in the northwest of Europe..
But concerning Italy I have to say the following. I always regarded AC Milan as a strange club, at least because of its leading persons. But they seem have understood one thing very clearly: That there is the need of infrastructure and service for the own supporters in today’s football business. In Milano you e. g. find two “Milan Points” where they sell shirts and all the other things and were you can buy tickets in advance. You can also buy Serie A-Tickets in advance in many bars or other shops. No need to run three hours through the city after you have driven 6 hours from Germany to Italy, as it was in my case the day before the Parma match. A friend tells me that some months ago he sent mail to Milan’s head office because he did not know where to buy tickets in advance – and one hour (!) later he got response and also the “Milan Points” were recommended to him. When I would like to read the printed Milan Magazine I could go to the next newspapershop here in Germany, they all have this “Forza Milan”, whereas Inter suddenly stops publishing its magazine after 20 or more years without giving any information or reason on its homepage. I even got to know that it is stopped at all by accident. And then, not replying when a supporter who has bought the magazin for more than 20 years asks what has happened – sorry, but this is great arrogance.
So as a consequence, I cannot fully agree to you: Lethargy and diffusing structures and so on might be typical things for Italy (“that’s Italy”) – but if there are intelligent people (obviously like Mr. Berlusconi), who really want success for their clubs, they seem to be able to create circumstances that are okay.
Best wishes for you both and thank you again,
yours rhb